Hi, my name is Kay! and like many of us Canucks, My Husband and I moved here to the Great North for a better life in the 70's. Now Honorary Canadians, we've grown to appreciate and love this Country and now call it HOME :) We have 2 boys whom help us with operations and website design (That's why you have kids right? :D). We've had many different businesses since arriving to this Country but it's been the love of bedding that has captured our hearts.
One thing you may notice is that we don't have a wide selection of products. We've always believed that rather than try to be a company that produces everything under the sun, we made a decision to produce and sell only small boutique lines of Bamboo Bedding. Based in beautiful British Columbia, you can be sure that you are dealing with a local company that cares about their customers (Not some overseas drop-shipping company that we've all heard horror stories about). I will be giving everyone the same care and respect just as the next person. It is something we all deserve as consumers in this world. When you reach out. You will be talking directly with me and I wouldn't have it any other way. I love all my customers! :)
Contact us anytime and we will get back to you within 24 hours guaranteed.
(In most cases 3-4 hours)
The best way to get our attention is to press the blue *Contact Support* button hovering on the left side over every page. Please fill out the form and give a detailed description of your request. There is no problem that we cannot solve together.
If for some reason our contact form button isn't working you can contact us directly on my direct email firstname.lastname@example.org
Our Simple Promises to you:
We pride ourselves on customer service and products of great quality as our number #1 rule. We have been manufacturing our own bedding since 2001 and we know our stuff! Besides, all our bedding comes with our exclusive 30 day Satisfaction Guarantee. We also welcome all feedback as it gives us a chance to grow :)
We always ship from from local Canadian warehouses using Canada Post with tracking. See full shipping policy HERE *We are NOT a drop shipping company based in Asia
Canadian 30 Day Challenge
Take our 30 Day Sleep like a Dream Challenge and for any reason you are unhappy contact us to arrange for a return. No questions asked
Always A Permanent Contact
We have committed to answer to all request for information and deal with individual claims as soon as possible. It is important to us to exchange with you in full transparency. Please use the floating button "contact support" We will always reply to you within 24 hours or less (our system shows reply rates at 3 hours from the time of this publication 2017) No matter the problem, drop us a line. Or just say hi :) we love hearing from our customers
If for some reason the contact form button is not working you can alternatively contact us on our dedicated email below: